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Terms & Conditions


Business Name: Nainital Enterprises

Website: https://www.nainital.xyz/

Registered Address: Line No. 8, Azad Nagar, Haldwani, Nainital, Uttarakhand – 263139, India

1. Introduction

Welcome to Nainital Enterprises. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please refrain from using our platform.

2. Eligibility

You may use our services only if:

  • You are at least 18 years of age

  • You are capable of entering into a legally binding agreement

  • You are not barred by law from using our platform

3. User Account

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You agree to provide accurate and complete information during registration or checkout.

  • Notify us immediately in case of unauthorized account access.

4. Product Information & Pricing

  • We strive to display accurate product details and prices. However, typographical or technical errors may occur.

  • Prices and availability are subject to change without prior notice.

  • Product images are for representation purposes only; actual product may vary slightly.

5. Orders & Payments

  • All orders are subject to confirmation and availability.

  • We reserve the right to cancel or refuse any order at our discretion.

  • We use secure, PCI-DSS-compliant payment gateways (Razorpay, Paytm, etc.)

  • In case of failed payments, please contact your bank or payment provider.

6. Shipping & Delivery

  • We ship across India via trusted logistics partners.

  • Estimated delivery times may vary based on location, product availability, and courier service.

  • We are not liable for delays caused by courier partners, natural disasters, or unforeseen circumstances.

7. Returns, Refunds & Cancellations

  • Returns and refunds are processed in accordance with our Return & Refund Policy.

  • Return requests must be made within 7 days of receiving the product.

  • Order cancellations are only accepted before dispatch.

  • Refunds are issued to the original payment method only.

8. Intellectual Property

  • All content on our website—including logos, images, product listings, text, and graphics—is the intellectual property of Nainital Enterprises or its content providers.

  • Unauthorized use, copying, or distribution is strictly prohibited.

9. User Conduct

You agree not to:

  • Submit false or misleading information

  • Upload malicious content or viruses

  • Violate the privacy or rights of other users

  • Engage in spam, abuse, or illegal activities

10. Limitation of Liability

Nainital Enterprises shall not be liable for:

  • Any direct, indirect, incidental, or consequential damages

  • Data loss, payment issues, or order delays beyond our control

  • Service interruptions or website unavailability

Our maximum liability, under any circumstances, shall not exceed the value of the product ordered.

11. Termination

We reserve the right to suspend or terminate your access without notice if:

  • You breach these Terms

  • Fraudulent or abusive activity is suspected

  • Required by law or regulatory authorities

12. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from the use of this website shall fall under the jurisdiction of the courts of Nainital, Uttarakhand.